Politique de confidentialité

1. Le périmètre

This policy describes the types of personal data the Company collects from individuals, how that data is processed, shared with third parties, and secured.

1.2 This Policy applies to information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly by cross-referencing additional information we hold or can access.

1.3 The Policy defines "processing" as any operation involving the use or collection of personal data, including its management, organisation, and storage.

Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly seek or collect information from individuals under 18, nor do we knowingly permit them to use our services. Any information relating to a minor that comes to our attention will be deleted promptly.

2. Quelles données personnelles détenons-nous sur vous

2.1 Lorsque vous accédez à nos services et canaux, ou visitez notre site web, nous collectons des Données Personnelles. Dans certains cas, nous pouvons vous en demander directement.

Dans d'autres cas, nous collectons vos Données Personnelles en analysant l'utilisation de nos Services et canaux de service, ou en recevant des informations vous concernant de la part de nos partenaires tiers.

3. Aucune obligation de divulguer des informations personnelles

You are not required to provide us with personal data. However, in certain circumstances, choosing not to do so may prevent us from delivering our Services or granting you access to the website.

4. Quelles données personnelles nous collectons

4.2 The information we collect is non-personal and cannot be used to identify you.

4.3 Personal data you provide to us: any personal data you voluntarily share with us when connecting to a third-party online trading platform through our services.

4.4 Personal information you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Base juridique et finalités du traitement des données personnelles

5.1 Your Personal Data is processed by the company for the purposes described in this section, in accordance with the applicable legal basis.

Contact us by email for details on the processing carried out to safeguard legitimate interests.

5.4 Vous trouverez ci-dessous la liste des motifs et fondements juridiques sur lesquels nous pouvons nous appuyer pour traiter les informations que vous nous communiquez :

6. Transfert des données personnelles à des tiers

The Company may also share personal data with third-party service providers, including hosting and storage providers, IP address information services, and user experience analytics platforms.

You may also request that we transfer certain personal data about you to third-party trading platforms. In such cases, we will share with those platforms the personal data you have provided to us. Your personal data will then be subject to their privacy policies. Your personal data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with affiliated entities or business partners. This enables the Company to access the resources needed to develop and improve the products and services it offers to its clients.

Where necessary to protect the rights of third parties or their assets, the Company is authorised to disclose Personal Data to regulatory, local, or other official authorities.

We may also share your personal data with potential investors or buyers, or with lenders of the Company or any other group company, in connection with a potential transaction (including the transfer or sale of assets belonging to the Company or any other group company), or in the context of any merger, restructuring, consolidation, or insolvency of the Company or any other group company.

7. Cookies et services de tiers

We may use third-party services, such as advertising networks or analytics providers, on our website. These third parties may also use cookies or similar technologies.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your settings, and personalise products and services relevant to you. Cookies are also used for statistical and analytical purposes.

Certains cookies que nous utilisons sont des cookies de session — temporairement stockés sur votre appareil et supprimés à la fermeture de votre navigateur. D'autres sont des cookies persistants, qui restent sur votre appareil après la fermeture de votre navigateur afin de vous reconnaître en tant qu'utilisateur récurrent et de faciliter votre retour sur le site Web.

7.5 Please be aware that if this occurs, some or all features of the Site may not function as intended.

Online Tracking Notice: This service does not currently support "do not track" signals.

8. Conservation des données personnelles

The Company will retain your personal data for as long as necessary to fulfil the processing purposes described in this Policy, or for a longer period where permitted by applicable law, regulations, policies, or orders.

We will share your information with third-party trading platforms for a period of 12 months. With your consent, we will continue sharing your data for an additional 12 months.

We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transferts internationaux

9.1 Your personal data may be transferred to other countries, including third countries or international organisations. The Company takes all necessary measures to protect the personal data you provide and ensures that data users can effectively exercise their rights and access appropriate legal remedies.

9.3 The Company can provide information about the security measures it implements to protect your personal data transferred to third countries or international organisations. To request this information, email: support@termelaison.com

10. Sécurité des données personnelles

10.1 We have implemented appropriate technical and organisational measures to protect Personal Data against accidental or unlawful destruction, loss, or alteration.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. We are not liable for any non-material, incidental, or indirect damages arising from the use or disclosure of Personal Data, including Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our reasonable control.

10.3 In certain circumstances, we may be legally or otherwise obligated to disclose your Personal Data to third parties, such as public authorities. In such cases, we have no control over the level of security those third parties apply to your Personal Data.

10.4 Personal data cannot be transmitted over the internet with complete security. We cannot guarantee the security of any personal data you transmit to us online.

11. Liens hypertextes vers des sites web tiers

Le site web contient des liens vers des sites et applications tiers. Ces sites et applications ne relèvent pas de la supervision de la Société, et nous déclinons toute responsabilité quant à la collecte ou au traitement de Données Personnelles qu'ils effectuent. La présente Politique ne s'applique pas aux actions réalisées via ces sites ou applications.

When accessing any third-party website or application, we recommend reading its privacy policy before deciding to use it or sharing any personal data with it.

12. Modifications de cette politique

Cette Politique peut être modifiée à tout moment. En cas de modification, la version mise à jour sera publiée sur notre site web.

12.2 When we make significant changes to this Policy, we will notify you through means we consider appropriate and post an announcement on our website.

12.3 Unless otherwise explicitly stated, any changes take effect upon publication of the revised Policy.

13. Vos droits

Vous avez le droit de nous demander de vérifier l'exactitude des Données Personnelles collectées à votre sujet, de corriger toute erreur et de supprimer les Données Personnelles dont Nous n'avons pas besoin. Vous pouvez également limiter les types de traitement appliqués à vos informations personnelles.

13.2 If you reside in the EEA, please refer to this page. These rights apply to the personal data you provide to us. To exercise your rights, send an email to the address below.

13.3 Droits d'accès Vous pouvez demander à vérifier l'exactitude des Données personnelles vous concernant et y accéder le cas échéant. La Société fournira une copie électronique des Données personnelles traitées. Des frais raisonnables pourront être facturés pour toute copie supplémentaire. Si vous en faites la demande, les données vous seront communiquées par voie électronique. Le droit d'accès ne doit pas porter atteinte aux droits et libertés d'autrui. Si une demande est susceptible d'affecter les droits ou libertés d'un tiers, la Société peut refuser d'y donner suite ou en limiter la portée.

13.4 Right of Rectification The Company is entitled to correct inaccurate personal data. You have the right to request the completion of any incomplete personal data relating to you, taking into account the purposes of the processing.

13.5 Right to Erasure You may request the erasure of your personal data on the following grounds: (a) the personal data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of your personal data carried out on the basis of our legitimate interests or those of a third party; (e) the personal data have been unlawfully processed; or (f) the personal data must be erased to comply with a legal obligation applicable to us. This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions de traitement Si vous avez des doutes quant à l'exactitude de vos Données personnelles, vous pouvez demander à la Société de limiter leur traitement. En cas de restriction, vos Données personnelles ne pourront être conservées qu'avec votre consentement, pour établir, exercer ou défendre des droits en justice, pour protéger les droits d'une autre personne physique, ou pour un motif d'intérêt public important au sein de l'Union européenne ou d'un État membre.

13.7 Right to Data Portability Where processing is carried out by automated means and is based on your consent or on a contract to which you are a party, you have the right to access the personal data you have provided to the Company. You may request that your personal data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data transfer does not prejudice the rights or freedoms of others.

13.8 Right to Object You have the right to object at any time to the processing of your personal data where that processing is based on the legitimate interests of the Company or a third party, including profiling based on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for the establishment, exercise, or defence of legal claims, we may continue to process your personal data. Regarding direct marketing, you have the right to object at any time to the processing of your personal data for that purpose.

13.9 Right to Withdraw Consent You may withdraw your consent to the processing of your Personal Data by Us at any time. Withdrawal does not affect the lawfulness of any processing carried out on the basis of your consent prior to that withdrawal. You have the right to lodge a complaint with your supervisory authority. You may also submit a complaint to a supervisory authority established by an EU Member State to protect the fundamental rights of individuals with regard to the processing of Personal Data within the European Union. EU law and the laws of individual Member States may limit your rights concerning your Personal Data, as set out in this section 13.

We will respond to your request within one month of receipt, in accordance with the rights set out in section 13 of this agreement. Where necessary, this period may be extended by up to two months, depending on the nature and volume of requests received. If an extension is required, we will notify you of this and the reasons for it within one month of receiving your request.

13.11 Subject to Article 13 of the law, information provided in response to a request made under your Article 13 rights will be supplied free of charge. Where a request is manifestly unfounded or excessive — in particular where it is repetitive — we may charge a reasonable fee to cover the administrative costs of providing the information or acting on the request. We may also decline to act on the request.

13.12 If we have reasonable doubts about the identity of the person who submitted your request, we may ask the requester to provide reasonable proof of identity.